Which Cruise Lines are Best?

By David J. Hahn
New York, NY

I don’t talk much here about specific cruise lines. I’m still working this gig, so I try not to type myself out of a job, if you know what I mean. On my last ship I was written up, as in bona fide disciplinary action, for writing something the cruise line didn’t like. The cruise director told me that the head office had been monitoring my website content and he’d been told to write me up by the head of entertainment. How’s that for a kick in the pants?

I work for a different company now. I won’t name names, but that last company’s name started with “Holland” and ended with “America”. And that head of entertainment can stick his “disciplinary action” where the “sun” don’t “shine”.

Anyway – I found another site that does talk specifically about cruise lines. It not a very long article, and here’s the good part:

“Be careful what ship you work for. I have nothing but good things to say about working for Princess Cruise Lines. I have also heard good things about Royal Caribbean and Crystal and the Queen Elizabeth and Queen Mary. Carnival, Norwegian, and Holland America got mediocre reviews and the pay and hours are not good. The one ship that I have heard nothing but bad things about is Celebrity.” ~ Source

I don’t know about that last sentence. I haven’t heard that myself. We’ve got a reader that’s about to depart for a Celebrity ship, so for his sake I hope it’s wrong.

About the author

David J. Hahn is a music director and pianist in New York City. He co-founded MusicianWages.com with Cameron Mizell in 2008. His writing have been published in the International Musician, union trade papers and featured on the Huffington Post and About.com. Find out more at his website and follow him on Twitter.
All posts by David J. Hahn | Forum Profile

Hey Dave,

Love your blog…just found it…. Love the comments about the lines. I’m a bass player, with lots of experience on Carnival and I’m set now to do another tour on…one of the other lines you mentioned as getting ‘good’ reviews…leaving early April (Asia tour). and I hope upon return to do some musical theatre work in NYC as well….we probably have some friends in common I bet from either NYC or the ships…

I also have been a freelance journalist, in short, writing about various ‘social’ issues and things like that, and also encountered some rediculous corporate censorship paranoia on a project I was doing on a ship not too long ago…

Anyway, just saying hi and it’s great for musicians to keep connected like this…freelancers that we are…so thanks for doing this. Don Lieber

Don
3/6/2009

One more note: Re-reading the other writer’s comment: I agree: Carnival WAS good to work for, overall..yes they were flexible (at least the ships I worked on) overall.

Don
3/6/2009

This message is for the last person who left a comment (Don Lieber). Just noticed your comment Donny, and wanted to say hello. I’m an old friend of yours (Laura H) from the Bronx, from M&A. Hope all is well with you and that life is treating you good. Ran into Ricky some time ago and we caught up a bit. I’m still in touch with Harryet as well. Glad to hear you’re keeping up with your music. I know it’s something that gets in your blood and bones and never quite goes away, lol. Be good! Laura :)

Laura H
3/22/2009

Laura!

What a pleasure to hear from you…how bizarre to run into you ‘this way’! Of course the question that comes to mind is “…why on earth is Laura reading blogs from musicians/cruises?” So that made me laugh; you always had a quirky side. Yes I’m still doing music and cruises have been part of that…other things as well, but — all is good. Still in Co-op City?

Anyway, hope all is great..nice to hear from you!

Don

Don
4/13/2009

Great website David, full of much-needed advice and information for those seeking cruise ship positions. Not only are you a great and very talented musician, but you are also the best publisher! What a guy….

We have both worked for NCL, NCLA as well as Holland America.

My first contract was as intermissionist/utility pianist on the Pride of Hawaii during her maiden voyage from San Fransisco to the islands. As this was was the first ship job I had had in more than twenty years, I was a bit apprehensive. The crew was all-American, with registry in Honolulu. Unfortunately, by the time I got onboard, several hundred of the crew members walked off and quit. By the time we got to Honolulu, nearly half had quit. Clearly, the young Americans were not ready to work 12 hours a day! I had to share a cabin (not good!). I later told my agent, “No more shared cabins for me. I’m old…not dumb!” There were only a few things that irritated me about that trip, aside from the unhappy crew and the cabin sharing: We could not bring alcohol aboard or have it in our cabins at any time; We could only buy beer and wine in the crew bar and NO hard liquor; We were not allowed to have food in our cabins at any time; I did not have room service privileges like the piano bar entertainer, but there was a 24-hour café onboard, so it was not the end of the world. I could however eat meals in ANY of the many restaurants onboard, so I was spoiled. As I had taken numerous cruises before as a passenger and had been used to the passenger side of things, I expected a passenger cabin and since I had ‘guest entertainer’ status (a contractor and not employed by NCLA), I expected better treatment.

My second contract was for the same position but with NCL on the Norwegian Crown in South America. When I arrived on the ship, I found out that I was the de facto Piano Bar Entertainer as there was no one else! I quickly went to plan B and had to improvise with some comedy and sing alongs. I was a smashing success but had to eat ALL of my meals in the terrible passenger buffet. Needless to say, I went on a diet and rarely ate on the ship. I tripped on the staircase and tore the ligaments in my ankle. No one went for ice, a wheelchair, etc. and I spent the next six weeks in my cabin with my leg elevated, except to perform at night in a glass-enclosed lounge under the searing sun (the sun does not set below the equator until about 11pm). I finally got off the ship and went to a hospital to get x-rays and an air boot. Later NCL refused to pay my medical bills related to the injury, so I got stuck with it. When my contract was over, NCL informed me that the airfares were too expensive and that I would have to stay an additional month on the ship. Shocked, I explained that I had a gig three days later in Hawaii and needed to be flown home as per our contract, but they declined to pay. So I had to fly myself from Santiago to Atlanta to connect with my Hawaii flight at a cost to me of $1000.

My third contract was with Holland America in Alaska on the Statendam. It was as close to a dream job as one could get. The CD and MD were terrific. the Hotel Manager told me that I was overqualified for the utility pianist position and should have my own headliner show. The Captain was also the best who sat with me and other crew members on numerous occasions in the buffet.

My fourth and last contract was a nightmare with Holland America. Two weeks after getting off the Statendam, I boarded the Ryndam for a five-month Mexican run. The cruise director had me playing synthesizers without pedals or a bench. When I improvised and went to get another digital piano with weighted action keys, he gave me a PIN (Performance Improvement Notice) for ‘insubordination.’ “What is this: The military? When I became irritated and told the passengers how evil the CD was when they asked about my well-being onboard and how I liked the job, he wrote me up again for ‘complaining to the passengers.’ After one gets three PINS with Holland America, they are fired and put off the ship, regardless of the port. Since I did not want to be put off in some forsaken port in Mexico and have to fly myself home, I told my agent that I would stay only two months and then leave. I later heard that the nasty Cruise Director got off the ship and was replaced the same day that I left. If I had known that, perhaps I wold have stayed longer.

David, I know exactly who the person in Seattle was who instructed the CD to write you up. He’s gone, you know…… Am I bitter? Perhaps a bit, but most of all, I am wiser and my agent now loks for choice jobs for me as she knows I will not put up with silly officers on power trips.

Holland America: Get the pianos tuned….and your act together! Do you realize that I played for two months on pianos that had not been tuned? I also played five one-hour sets a day over an 8-hour period. Did I see the world? Well, it was rather tough to see anything from the Lido Deck…..

I too would suggest Princess, SilverSea, Crystal, Oceania and Regency as possible alternatives to the poor treatment by the bottom feeders.

Hi, David. Am an Australian musician, Bass reader/touring/recording, &/or Guitarist/vox, solo lounge/retaurant/bar act.
Have been contemplating “cruising” with some trepadation, until finding your site. Now I’m freaking out! No, the information is eveything I suspected and “educational”. The “real-life” stories are very helpful. As I would be connecting from Ausralia to whatever port, it is a big undertaking and committment. Your contributors have given much needed insight into pros & cons.
I did a cruise here years ago, on a “tub”, so have been reluctant to bother since. I am curious as to what gear I would need to bring? I don’t wish to fly, from Aus with a bass rig for example. What gear is supplied in terms of stage gear (if any..) and P.A. if I do a solo lounge gig.
I look forward to future contributions to your great site.
Thank you, to all concerned!
Giles, Oz.

Giles Smith, Australia
7/8/2009

Hi Giles – I’m really glad that you find CCSM so valuable. I wrote it entirely for people like you that needed more info about the gig.

Try this post:

Provided Backline Equipment

And also read all the posts from Ghostwriter, who was a bass player that worked on a ship overseas.

David J. Hahn
7/9/2009

Hello and glad to have found this site,
I’m 50 and have resigned to completing my career as piano bar entertainer on the high seas. I’ve done it before years ago but thought I could do better on land. Too much rat race. I need to take it easy from here on…
The comments are priceless for a guy like me but could you guys/gals mention the wages for each of the gigs you mention. It would really bring this whole thing into focus for me. I was thinking about $200/day 3-4-hrs/day somewhat split up. Am I nuts to think that Alek – Don?
Also the medical exam I heard was to be paid by the entertainer. Heard about that? Think there re-emburse, and on RC I heard they want your blood. Are they looking for certain diseases or just Drugs? I have Diabetis. Think They Care or could it keep me off?
The alternatives sound like very good advice and I’ll concentrate on those. Any other tips or ideas, please lament, I am most grateful.

bobby john
11/20/2009

I started out on Celebrity as one of the hired sax guns. It was awesome til I needed a simple perscription and got sent home for pre existing med condition…crazy, but the gig was cool while I was there. THEN CAME HOLLAND AMERICA! Stay away. I did bout three cruises with them and they all sucked bad. The last was the worst the CD was an extremly racist south african, not saying that they all are, but he definitly was. I just wanted to play but could not win for losing. In conclusion, stay away from holland america. Yeah, up your’s Quesada. Celebrity good. Royal csrribean good. Princess good. Dont know bout NCL or the others. HOLLAND AMERICA BAAADDDD!

Jesse (JJ)
5/5/2010

Hi David. Thank you very much for this blog. I’ve found it extremely informative since beginning work on cruise ships last year. I recently finished a contract as a showband musician on board Carnival and really have only good things to say. Both CDs I had were terrific (I’m even facebook friends with one of them now) and had four MDs through the course of my contract, three of which I loved. (Fortunately, I only had to contend with the jack-ass I didn’t for one cruise at the very beginning of my contract.) All the other showband musicians I worked with were very good as well and got along great with everybody (most of the time). I did hear some grumbling from a few of my colleagues but personally, I didn’t have any major complaints about the gig or the way I was treated and I’m going back to do another contract for Carnival very soon.

Jesse, thanks for the insight on Celebrity. I’m going to be working for them after this next contract with Carnival. I’m glad to hear that the gig was cool while you had it.

Eric
6/29/2010

Hi there. I’m an Australian jazz trombonist. I did a contract on Celebrity which finished earlier this year as an orchestra musician and I had a fantastic time. The music programme was excellent at the time but yes I’ve heard stories from other musicians that have worked for the company for a long time that say they’d worked with some pretty average musicians in the past. As with anything there’s going to be times where things just click and times where because of the management of the ship or weak members in the ensemble, the job might not be as enjoyable.

I’m currently working on Azamara Club which recently split from Celebrity and now falls directly under the banner of Royal Carribean, for my next 2 contracts. The crew morale is excellent here and the level of musicians is very high. The itineraries are phenomenal because the ships are small and can get into more interesting ports. I’m returning to work for Celebrity late next year however which I’m looking forward to as well.

So for me personally, I would take the comment above about hearing nothing but bad things about Celebrity with a grain of salt.

This is a great blog David and I enjoyed reading it before I did my first contract and found it very helpful.

Dana
7/11/2010

Dana, Good to again hear that Celebrity is good. I wanted to make one more comment on Carnival. Overall it is a very good company to work for as a sax player but one thing that I do not like is that they will not reimburse travel expenses other than providing a plane ticket. As musicians, we must often carry a lot of gear along when we travel and this can get quite expensive since airlines these days are charging additional fees for checked and overweight baggage. I have had to suck all of this up even after one of my MDs went to bat for me. This is really the only thing that chapps my ass a little bit about that company. And by the way, Celebrity has told me that they WILL reimburse these expenses.

Eric
7/21/2010

Just wanted to contribute that I’ve been working for Carnival and don’t really have complaints specific to Carnival. In fact, I’m rather glad that Carnival doesn’t seem to have the issues that a lot of the people mentioned above for other lines (what Eric said is true though… luckily I’m a piano player and don’t have to carry my instrument). Overall it’s been really good :-)

C.J.
9/3/2010

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